Information for Owners

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We offer a variety of payment methods for your convenience.

All details including your unique reference numbers and barcode can be found on the bottom section of your levy notice. To request a copy of your levy notice please contact our office by phone or email.

DEFT Online & DEFT Phonepay (including credit card payments)
To pay your levy over the phone or online visit www.deft.com.au or call 1300 30 10 90

To pay your levies by credit card there is no need to register before making payments. A surcharge for credit card payments does apply.

To pay your levies directly from your transaction account, you are required to register your details prior to taking advantage of this payment option. Registration is quick and easy and can be done online at www.deft.com.au and selecting Online Direct Debit Registrations.

BPAY®
BPAY payments are made through your financial institution’s phone or internet banking service. Simply use the Biller code and reference number on your levy notice.

In person at Australia Post
You can pay in person at any Australia Post outlet. Simply present your cheque, cash or eftpos (savings) card together with the remittance advice at the bottom of the levy notice. Please note that Australia Post charge a $2.75 fee for their service.

By Mail
Simply make out a cheque and write your DEFT reference number on the back. Mail it with the remittance advice (bottom of the levy notice) directly to DEFT Payment Systems (GPO Box 4690 Sydney NSW 2001).

If you have an emergency during business hours (excluding public holidays), please contact W.T. Newey & Co. on (02) 9790 0377 immediately.

If you have an emergency in your complex after hours, please contact your Strata Committee immediately as they will have an Emergency Contact sheet with a list of preferred tradesmen.

Alternatively, if your Strata Committee member/s are unavailable on site, please use the following emergency after hours contacts:
•    Plumber – Leo Sommers Plumbing 0416 244 441 or Ian Walshe Plumbing 0403 233 137
•    Electrician – Sydney Wide Building Services – 0414 820 453
•    Glass repairs – Express Glass – 1300 666 234
•    Sydney Water – 13 20 90
•    Energy Australia – 131 535

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